Effective Date: March 23, 2026

Our Commitment to Accessibility

The City of Manteca is committed to ensuring that its official website is accessible to all residents, including those with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).

Conformance Status

The City of Manteca is actively working to achieve and maintain conformance with WCAG 2.1 Level AA. This effort is ongoing as part of our compliance with Title II of the Americans with Disabilities Act (ADA) and the U.S. Department of Justice web accessibility regulations with an effective compliance deadline of April 2026.

We are currently monitoring and remediating accessibility issues across all department pages and documents using automated and manual testing tools.

Known Limitations

While we are actively working toward full compliance, some content on our website may not yet fully meet WCAG 2.1 Level AA standards. Known areas under active remediation include:

• Older PDF documents that have not yet been made fully accessible
• Some third-party embedded content and external links
• Legacy pages currently undergoing migration to the new CivicPlus platform

Feedback and Contact Information

If you experience difficulty accessing any content on this website, or if you need information in an alternative format, please contact us. We will do our best to provide the information you need in a timely manner.

• Phone: (209) 456-8000
• Mailing Address: 1001 West Center Street, Manteca, California 95337

Requesting Accessible Formats or Accommodations

If you need this website's content in an alternative format or require a specific accommodation to access City information or services, please contact us using the information above. When making your request, please include:

• Your name and preferred contact information
• A description of the content or document you are trying to access
• Your preferred format or the accommodation you are requesting

Formal Complaints

If you are not satisfied with our response to your accessibility request, you may contact the U.S. Department of Justice, Civil Rights Division, Disability Rights Section at www.ada.gov or by calling 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).

This statement was prepared in accordance with WCAG 2.1 and the DOJ Title II Web Accessibility Rule. It will be reviewed and updated annually.